Management Concept


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Team Work

A great emphasis is placed on teamwork throughout our organization.  Task force teams are created and given responsibility for various functions aiming to meet the customer's requirements and the technical specifications.

Quality System

Total quality management is our pledge throughout our organization in operations and management.  The latest quality control and assurance system and the specialized training our staff undertake allows us to meet both the international quality system standards and the high standards set by our customers.

Flexibility

During business discussions and production planning we aim to be as flexible as possible.  Our customer relations team endeavour to meet any special requests made by customers and aim to respond quickly and effectively.

Pro-active

We aim for a pro-active approach to maintain a high level of customer satisfaction.  Our Customer Service Team continually liaise with customers.  Contacts whether formal or informal present the opportunity to receive the customer ideas and suggestions.

Planning

The key to a successful operation is in good planning.  Careful plans are made and discussed before any action is taken.  A complete schedule is drawn up identifying action items, an action timeline and the parties responsible for the various stages of implementation.

 

 

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Last modified: October 26, 2016